CARBONITE VS. MOZY INSTALL
CARBONITE VS. MOZY FREE

Once you've stumbled through the seemingly random and punishing set of steps necessary to download a product that you've been forced to use (a product which is now the only hope you have of not losing, say, 12 years of online backups spanning multiple computers and even more hard-drives), you install the Carbonite software app, and.

CARBONITE VS. MOZY FREE

Further, if you manage to battle through the dissonance it takes to click on a 'start free trial' button, you will eventually be led to a 'download' button that itself redirects to a page where you are required to give your email and other info before anything can be downloaded hence extra 30% FAIL!. These fucktards at Carbonite just forced thousands+ of people to use their product, and they don't have a single button on their homepage that would provide those users with that product. Step 4: Provide a remotely functional product - 130% FAIL!!!!Īgain, there is no 'download Carbonite' button on the homepage.

which will apparently no longer be viable within a week?

In the end, you still don't have a Carbonite account, but you do have an absolutely stupid sequence of steps you can take to get to the homepage of your old data backup company.

Instead of allowing you to create a new account, the drop-down list simply ends up redirecting you to the homepage of the company you were already using (Mozy, in my case). If you somehow decide to take a small leap and click the 'log in' button, you are taken to a totally new page that has a drop-down menu of companies which Carbonite has purchased. It might seem like that wouldn't be a big deal, but, there is not a single fucking link on the Carbonite homepage that says 'create new account.' To their credit, Cabonite and Mozy managed to share usernames during the purchase I know this because a Carbonite phone-based rep was able to recognize my username and tell me that I was in their system.īUT, instead of simply signing in at Carbonite with your old Mozy credentials, you have to create a new account using your old username. Step 3: Make the company transition easy - 90% fail. Unfathomably stupid how the fuck did Carbonite not just transfer the goddamned data from server to server?!!!! Users often have hundreds of gigabytes of data backed-up from multiple computers and dozens of hard-drives yet these dip-shits at Carbonite think that their 'gotten-by-default' customers are going to have a good time playing middle-man moving all of their own data between their old company's website and Carbonite's useless fucking website. Imagine how fucking stupid you have to be to be in charge of a company that provides online backups, who takes over another online backup company, and then decides that users will have to manually transfer their data from the old site, to their own computer, and then to your new piece of shit site. Step 2: Make the data transition easy - 100% FAIL!!! The 10% of this transition from Mozy to Carbonite that isn't a total fail came as a pop-up alert from my Mozy client, today, telling me that I had to install Carbonite and so it began. Obviously, I didn't even read this email from this idiot because I sure as fuck hadn't ever heard his name and had no reason to believe that some random company he worked at was going to take a shit in my cereal a year later if I didn't click on their reasonably-likely-to-be-spam email. One completely random email (sent over a year ago) from some dipshit at Carbonite (named Norman Guadagno) welcoming me, a Mozy client, to the Carbonite Family. Zero emails from Mozy about their purchase by Carbonite. Step 1: Let customers know of transition - 90% Fail! If you are an online data backup company that has acquired another online data backup company, please, move the data and credentials from the other company's site to your own website yourself and make sure that frequent notifications are sent out by the previous company which speak to the change until your newly acquired users are all set.

Carbonite vs. mozy